Faq

At what time are check-in and check-out?

Check-in is from 12.00 and can be made at every hour upon communication. For check-in after 22.30 there is a small charge of € 5,00.

Check-out is at 10.00 a.m.

During the stay, is it possible to come back anytime to the Palazzo Reale B&B?

On arrival you will be given your own front door and room keys thus you would be able to come and go from Palazzo Reale B&B as you please, always being careful not to disturb other guests.

After check-out, is it possible to leave the luggages?

Yes it is and the deposit is free of charge.

Is the price per room or per person? And what does include?

The price is per room per night and includes breakfast.

At what time is breakfast served?

Breakfast is served from 8.30 to 10.00.

How can I make a reservation?

Reservations can be made directly through this website, on the specific section “Reception on line”. Once the availability has been checked, just insert the required data. After that you will receive an e-mail confirmation with the reservation details.

Which are terms of payment?

The balance is due upon arrival in cash, bancomat or by credit cards: Visa, Mastercard, Jcb, China UnionPay (NO American Express).

Which are cancellation policies of the Palazzo Reale B&B?

Cancellations or changes of booking must be communicated by e-mail or fax within 3 days before the arrival date. For cancellations or changes of booking after the set time limit, the ammount of the first night will be charged. In case of no-show, the total ammount of the reservation will be charged. In the event that the reservation was made through on-line booking portals or travel agents, cancellations must be notified directly to these intermediaries.

Does children pay?

Children under 4 years stay free of charge. For children form 5 to 8 years old, there is an extra of € 20,00.

Is it possible to park the car nearby?

Yes it is. You can find a place for your car along Cappuccini Street for free. Otherwise there is a fee-paying private parking open 24h nearby.

Is a shuttle service provided?

Yes it is. Is possible to reserve a shuttle service to and from the airport, the port or the train and bus station, with an extra fee.

Is smoking allowed in the rooms?

No. All rooms are no smoking. However each room has a private balcony where smoking is allowed.

Are pets allowed?

Pets are allowed.

Is the Palazzo Reale B&B located in the city center?

The Palazzo Reale B&B is located in 9, Cappuccini Street, in the heart of the old city of Palermo, just few steps away from the main monuments and turist attractions.

Where is the nearest bus stop, train station and subway?

Just opposite the Palazzo Reale B&B, in Piazza Indipendenza, there is the main hub for city buses. From here you can reach most areas of the city. The nearest metro station, Palazzo Reale-Orleans, is just 300 meters far and it is directly linked to "Punta Raisi" airport. The railway station is two stops away by subway.